Question list
Collect the 20 to 30 questions customers ask most—price, size, colour, stock, delivery charge, payment, exchange—from your real messages and comments.
Service
AI Automation for Facebook Pages
Let an assistant answer the questions customers ask again and again—price, size, availability, delivery and how to order—so your team can focus on real orders.
Best fit for: Bangladeshi Facebook sellers who receive many repeated Messenger and comment questions
Problem and outcome
Start with the operating problem the website needs to solve.
If your team answers “দাম কত?”, “size ache?” and “delivery charge koto?” hundreds of times a week, much of that work can be handled by an automated assistant. We set it up from your own price list, policies and FAQs, reply in the language your customers use, and hand the chat to a real person whenever the question is unusual. It supports your team; it does not replace them.
Typical problems
- Messages pile up at night or during campaigns and customers leave without an answer.
- Staff spend hours repeating the same price, size and delivery answers.
- Order details arrive incomplete, so staff have to ask again.
- Comments like “price?” or “inbox” need a quick, consistent reply.
Typical scope
What can be included
- Review of your most common customer questions
- Automatic replies for Messenger and, where the tool allows, comments
- Replies in Bangla, English or Banglish based on your approved answers
- Order-detail collection flow
- Handover to a person with a clear notification
- Testing with real customer questions before launch
- A short guide for your team
Planning the service
Start with the questions your customers really ask.
An assistant is only as good as the answers behind it. The useful first step is a list of the repeated questions in your Messenger inbox and comments, with the correct answer for each and a rule for when a person must step in.
Approved answers and limits
Write the exact answers, prices and policies the assistant may give, and list the situations—complaints, custom orders, refunds—that must go to your team.
Order details
Decide which details to collect before a person takes over: name, phone, address, product, size or colour and quantity, so staff do not have to ask again.
Working process
Build the assistant from your answers, test it, then improve it.
The assistant is launched only after it has been tested with the kind of messages your customers really send.
Collect and approve the answers
We gather your repeated questions, prepare the answers and rules, and you approve them before anything is built.
Build and test
We set up the replies and handover, then test with real examples in Bangla, English and Banglish, and fix answers that are unclear or wrong.
Launch and improve
After launch we review the conversations it could not handle, add the missing answers and adjust the handover rules.
Trust and ownership
A safe assistant knows its limits.
Customers should get a correct answer or a real person, never a confident guess. That means clear limits, easy human handover and answers that only you have approved.
- You approve every answer and price the assistant can give.
- Customers can always reach a real person.
- Conversations stay in accounts you own; we ask only for the access the setup needs.
Scope boundaries
What is not automatic
- Automation depends on Meta’s current platform rules, including messaging windows and consent, and on the tool used; Meta can change these rules.
- The assistant answers only from information you approve; unusual, sensitive or complaint messages go to your team.
- We cannot guarantee sales or that every message is understood; we test and improve the assistant, and a person should still review conversations.
- Subscriptions or messaging fees charged by third-party tools are separate from our fee.
- A direct connection to your store’s stock or orders is included only if agreed and technically supported.
Related planning
Continue with the pages that answer the next decision.
Supporting parts of the store
See how the plan changes by product
Read before deciding the scope
Confirm the scope before the quote
AI automation is quoted for each business, based on the number of questions and flows, the channels used and the tool required. Any third-party tool subscription is separate from our fee.
Review website, hosting and exclusions →FAQ
Questions about AI Automation for Facebook Pages
What is AI automation for a Facebook Page?
It is an assistant that answers repeated Messenger and comment questions—price, size, availability, delivery charge and how to order—using answers you have approved. It can also collect order details and pass the chat to a real person when needed.
Can the assistant reply in Bangla?
It can be set up to reply in Bangla, English or Banglish from your approved answers, depending on the tool used. We test it with real customer messages before launch, and messages it does not understand go to your team.
Will automation replace my staff?
No. It handles repeated questions so your staff can spend their time on orders, complaints and unusual requests. Customers can always ask for a real person.
Is automatic replying on my Facebook Page allowed?
Yes, when it follows Meta’s Messenger Platform rules, including messaging windows and consent. We set it up within those rules, and because Meta can change them, we review the setup with you when they do.
Can the assistant take orders automatically?
It can collect the details of an order—name, phone, address, product, size or colour and quantity—into a clear message for your team. Final confirmation stays with a person unless we agree and build a direct connection to your store.
Start with the business problem
Need this service for your store?
Tell us what you sell, how the current workflow works and which part is causing the most friction. We’ll confirm a practical scope before promising an integration or feature.